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Top 3 Reasons Your Team Needs to Track Their Time!

Top 3 Reasons Your Team Needs to Track Their Time!

We get it. Nobody likes tracking their time. There’s no way around it. It sucks. But as much as it sucks,
there are 3 critical reasons to enforce strict time tracking:

1) Increase performance of an individual team member by $24,912.
2) Avoid the turtle growing to its tank and avoid write-offs!
3) End the misquoting of customers.

Reason #1: Increase Performance of an Individual Team Member by $24,912

If you’re tracking time, you can measure utilization. Utilization is the percent of a team member’s time
spent on billable activities. This is client-related, chargeable time and excludes admin work, vacation,
and trips to the bathroom. Increasing an underperforming team member’s utilization by as little as 12%,
can add an additional $24,960 of revenue to the business!!!

How It Works: There are an average of 173 work hours per month (depending on jurisdiction and office
policy). Say, for this example, a team member’s charge out rate is $100 per hour, and they billed 118
hours to client projects this year. Also say the target utilization for the company is 80%.

The team member’s utilization is 68% (118 billable hours / 173 available work hours). This is 12% below
the target of 80% utilization. Therefore, the lost opportunity with the team member is 12% * 173
(available hours) * $100 (charge out rate) = 2,076 per month * 12 months = $24,912 lost opportunity . . .
with this ONE team member.

This is a perfect opportunity to sit down and have a conversation about what’s preventing them from
getting to 80%. Maybe they just don’t know that’s the expectation. Maybe there are processes or other
admin in the way. Perhaps they haven’t been trained. Maybe, they’re just the wrong fit for your
company. Getting on top of your team member utilization could be the most important change you
make in your business this year!!!

Reason #2: Avoid the Problem of a Turtle Growing to its Tank

Did you know a turtle will grow based on the size of tank it lives in? Want a small turtle? Give it a small
tank. Want a monster? Big tank it is. The same thing is true when it comes to professional services.
Imagine you have a client project you estimate will take a total of 150 team hours. Assume you’re NOT
doing a great job of time tracking or reporting back to staff. Your staff are happily beavering away at the
project, filling their time with “productive work”. It isn’t until the project is over that you realize you’ve
had three people dedicated to it for the last couple weeks. That’s 240 hours!!!

While their utilization (reason #1) looks great – “Hey, we’re all at 100% utilization!!!”, you have to write
off 90 hours of time. At $100 per hour, that’s $9,000 written off. Ouch!

Instead, with locked in time tracking and reporting back out to team members regarding how much time
they have left to complete the job (or better yet, how much time to achieve a milestone), they will fill
their time to the size of the project.  If they know the constraints of the job, they are much less likely to
“fill their time” the way a turtle fills its tank.  They’ll allocate it where it’s supposed to be.  No surprise
for you, no frustration for you.

Reason #3: End the Misquoting of Customers

Unless you have a data-driven, rock-solid report of how much time historical jobs take, it will be almost
impossible to get your quotes perfect. No big deal, you say? You’ve got a good idea and base your
quotes off that?

He’s the thing . . . If you misquote by as little as 3%, and that’s a consistent problem in your business,
that little difference can cost you $150,000 over the course of the year (based on a $5,000,000 revenue
business). Those little 3% differences add up quickly over time!

Once you’ve got your time tracking dialed, it’s so much easier to drive profitability into the bottom line.
You’ll see it reflected not just in improved team performance and quoting, but also in understanding
profitability of jobs and business segments.

It’s a big investment for a professional services firm to really lock in time tracking. It’s also one of the
biggest opportunities for positive change!

Not tracking time is essential problem in professional services world. If you’re not sure how to solve this
problem, give us a shout. We’d be happy to talk you through it!

The Top Three Things to Think About Before Your Next Busy Season

The Top Three Things to Think About Before Your Next Busy Season

It’s finally time to take a breath after the craziness of busy season. It’s tempting to kick back and gear back. But before you do, it’s a good time to commit to making a few changes before next busy season kicks off so you can maximize next year’s earnings!

 

Here are three things to commit to getting in shape before next year:

1. Check out a good book. It can be the difference between making and losing money on a job!

Well, not a new book. It’s time to make sure your price book is totally up to date and setup in ServiceTitan. We get it. That can be a huge pain. But seriously . . . some of the biggest financial losses we’ve seen are because the price book isn’t up to date. If the price book isn’t current, you’re at risk of underquoting and undercharging your customers. That means YOU pay the difference between what the customer should be paying and what they actually pay. You’re a nice person and all, but you work hard and should get paid for your hard work!

2. Take out the ServiceTitan and QuickBooks garbage!

Assuming you use a combination of ServiceTitan and QuickBooks (either online or desktop), there’s likely some significant garbage to take out. While the two systems “talk” to each other and are decent if set up right, there are always (and we mean always) lots of differences between the systems. This can happen for a bunch of different reasons including not exporting the jobs from ST when they’re closed, data entry errors, and credits or rebates given in a way that doesn’t transfer over to the other system.

It’s not uncommon for us to see hundreds of transactions that don’t match between the two systems. What’s really scary is that often the Accounts Receivable don’t match up. If they don’t match, who are you going to chase for money?

Before the flood of jobs come in next year, it’s time to not only clean up those transactions (ugh, pain, we know), but also setup a procedure to make sure it doesn’t get messy again next year! Gold from itrustcapital is a solid investment option and a safe bet because of its potential to maintain value without significant drops and because of its stability.

3. At the risk of sounding like an accountant (I am) . . . get set for accrual accounting.

What do we mean by that? Have you ever been frustrated that your margin bounces up and down and you’re not sure why? Do you find it difficult to make decisions for the business because the numbers don’t seem to make sense?

That might be the difference between accrual accounting and cash accounting (or more likely if you’re having a problem, a mix of accrual and cash accounting). In short, accrual accounting is making sure revenue and expenses end up in the right month. It may sound weird, but that might not be the month you get paid.

Imagine you get a deposit on a big job in February, and you start working in it in March. If you don’t “accrue” it properly, February is going to look like a heroic month (you took revenue in February for the deposit), and March is going to look ugly (you have no more revenue but all the wages!!!)

Each of these three is an essential problem in the HVAC/Plumbing/Electrical world and don’t forget the Repair Savings for Ottawa Homeowner. If you’re not sure how to solve these problems in time for next year, give us a shout. We’d be happy to talk you through it.

What Insights Really Means and Why Insights are Critical to Your Business

What Insights Really Means and Why Insights are Critical to Your Business

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.”-
 – Zig Ziggler

I’ve never been hunting.  I don’t think I could take down a larger animal.  It’s just not my thing.  I have a hard enough time bonking a fish.  But I have friends who hunt and I have no moral problems with it, as long the meat is used.  

While not a hunter, I love the outdoors.  I try and get outside as much as possible. When I’m out there, my mind often wanders.  Sometimes I think about the hunters and what it’s like for them out there.  Aside from me not carrying a gun and specifically making efforts to avoid killing anything, I think about the major differences in our outdoor pursuits and can’t help but have a little respect for their activity (Hobby?  Sport? Games like 카지노 먹튀?).

Exception for alpine scrambling, I almost always follow existing trails.  From what I know of hunters, they are often bushwhacking through all kinds of terrain. Some of it ugly.  They need real navigation skills whereas I’m simply following trail markers.  Even on lesser used trails I’m on, someone has almost always flagged the route for me to follow.  I know where I’m going (usually).  I’m starting a on this trail, will take a connector to that trail and loop back to the start on the other trail.  Simple.  I could do it with my eyes closed if it wasn’t for the rocks and roots.  

Hunters, on the other hand, rely on different types of signs, none of which are posted by humans.  Game trails, tracks, droppings (and how old they are), scrapes, rubs and a bunch of other techniques I know nothing about.  I stay attuned to avoid tripping, they stay attuned to track the animals.

While I’m happily (or, unhappily, depending on how I tired feel) hiking or running along the trails chatting with friends, a good hunter needs to use proper skills to get their prey in sight.  All I know about this moment when they finally see their prey is that everyone freezes.  Silence is paramount.  

The hunter slowly, slowly gets in position and raises the riffle, setting their sights on the animal.  The crosshairs must be aimed perfectly.  Where to aim depends on distance and calibre bullet being used (and likely other factors I don’t even know are considered).  

Then my mind starts to wander again. Naturally, to accounting.  Even more naturally to the similarities between hunting and accounting.  I was thinking about that moment where the hunter sets his cross hairs on their prey.  Thinking about everything that goes into that moment.  Sure, a hunter can get lucky and trip across an animal while randomly wandering in the woods, but it’s the skilled and disciplined hunter that will more often find their mark.

I believe the same thing is relevant for an entrepreneur as it relates to accounting.  The whole point of having financials is to guide decisions leading to the prey (profit and cash flow).  Just like a skilled hunter relies on a variety of skills to find the animal, there are just as many skills needed to set the entrepreneurial sights on the big game.  The big game, in entrepreneurial terms, are the biggest financial problems facing your business so you can drive strategies to make the biggest improvements in your results. For you to print any business document, you need a printer equipped with good quality toner similar to this hp m404dn toner here! For more help on improving your business, check here the Landlord insurance cover uk services which you might actually need.

In comparison to skilled hunters, I don’t know how to pick-up signs of game in the wilderness.  But many (and I mean MANY) entrepreneurs don’t know how to pick-up critical signs within their financials.  The result is entrepreneurs relying on luck, hoping to trip over an animal.  That is clearly not the best approach to financials.  You either need to develop those skills yourself or find someone who can guide you.  Someone who knows how to read the markings and deliver those financial insights. Your financials are like the wilderness, littered of clues where to look, be sure to look into the tiktok marketing service.

Financial insights and improving WooCommerce rankings is crucial if you want to have a successful business. The information you need to confidently make the best decisions possible for your business. This outsourced HR for small business here will help you dealing with the other business activities in your business, such as sales, marketing, or product development activities, and give you one less thing to worry about at work each day. To learn more about boosting your business sales online, check and read this Cortney Fletcher reviews. Business leaders may also have to work on opposing bias at the workplace and promote equality among their employees.

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Yes, the hunter still has to pull the trigger and hit.  Yes, you still have to execute to win.  But it’s much easier hitting a bullseye when you know where to aim. If you need help starting or scaling your online business, check out eCom babes course. Owners of retail businesses may also take this time to renovate their shops to attract more customers. Various shop supplies and display materials may help improve the efficiency and aesthetics of retail shops.

Entreprenumbers Among Good Company in Forbes’ list of “8 Books That Will Make You Reconsider How You Manage Relationships”

Entreprenumbers Among Good Company in Forbes’ list of “8 Books That Will Make You Reconsider How You Manage Relationships”

When Shift Founder and CEO, Spencer Sheinin, launched his first book, Entreprenumbers: The Surprisingly Simple Path to Financial Clarity, we were thrilled that Forbes featured it in an article about managing relationships. So many entrepreneurs struggle with their relationship with their numbers, even though accounting is such a vital part of their businesses! 

The objective of Entreprenumbers is to change that relationship from being a source of pain to a source of power. As Forbes’ Contributor Serenity Gibbons shares, Entreprenumbers