When Shift’s Founder and CEO, Spencer Sheinin, was asked permission by an employee (in one of his previous businesses) to order toilet paper, he knew the issues in his business went beyond a potential TP shortage.
This seemingly innocent, albeit ridiculous question (who says no to ordering more toilet paper?!)uncovered some deep reflection and was the catalyst for his organization.
In this article, Spencer explores:
- The need for clarity in roles and authority
- Creating a culture based on trust and the elimination of fear of failure
- Building teams with skills, abilities and talents that compliment the entrepreneur, filling gaps and supporting weaknesses
Check out the full article here.